Can’t thank you guys enough for your help today I really appreciated the advice and you saved me a lot of money. As a newbie to the watch world and someone looking to buy their first important watch my head was filled with rumours and incorrect information.
I really appreciated the time and effort put in to educating me and now I feel so much better informed and ready to do some “proper” research before buying my watch.
To those that aren’t away of my story, I walked in to Paul’s shop in East Grinstead ready to spend £2,000 on a watch. But after telling Paul and Alfie my story they advised me to save my money and wait for a while so that I could come back at a later stage and get the watch that I really wanted.
They could have easily sold me anything but their honesty was very refreshing and I walked out feeling totally respected as a customer. I wouldn’t even think about going anywhere else. This was world class service from people that clearly care more about the watches and their reputation that just money.
Thanks again guys, you will see me again soon.